Privacy Policy

Data Controller

AyTech Solutions Ltd
High Road, London N2 9AB
United Kingdom
Email: hello@aytechsol.com

Information We Collect

When you contact us via our website form, we collect:

• Full name and email address
• Company name and budget range (if provided)
• Service interest and project description
• Newsletter email address (only if you subscribe)

We do not collect payment information through this website.

Lawful Basis for Processing

We process your personal data on the following bases under UK GDPR:

• Legitimate interests — to respond to business enquiries and prepare project proposals.
• Consent — for analytics cookies and newsletter communications, which require your explicit opt-in.
• Contract — when processing data is necessary to deliver agreed work.

How We Use Your Data

• To respond to your enquiry and prepare a project proposal.
• To send newsletter updates, only if you opted in.
• To deliver contracted software development services.

We will never sell, rent, or share your personal data with third parties for marketing purposes.

Service Providers (Data Processors)

We use the following third-party services which may process your data on our behalf:

• Netlify — website hosting and form submission processing (USA, with EU-adequate safeguards).
• Google Analytics 4 — anonymised website usage analytics (only with your consent).

Each processor is bound by data processing agreements and handles data in accordance with UK GDPR requirements.

Cookies & Analytics

We use Google Analytics 4 (GA4) to understand how visitors use this website. Analytics cookies are only placed after you click "Accept" on the cookie banner. If you decline, no cookies are set and no data is sent to Google. You can change this at any time via "Manage Cookies" in the footer.

For details on how Google processes data, see Google's Privacy Policy.

Data Retention

We retain enquiry and contact data for 2 years from the date of last contact. After this period, data is securely deleted. Data processed under an active contract is retained for the duration of the project plus 6 years, in line with UK business record-keeping requirements.

Your Rights (UK GDPR)

You have the following rights regarding your personal data:

• Access — request a copy of the data we hold about you.
• Rectification — ask us to correct inaccurate data.
• Erasure — request deletion of your data where there is no lawful reason to retain it.
• Restriction — ask us to limit how we use your data.
• Objection — object to processing based on legitimate interests.
• Portability — receive your data in a structured, machine-readable format.

To exercise any of these rights, email hello@aytechsol.com. We will respond within 30 days.

Right to Complain

If you believe we have mishandled your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

Changes to This Policy

We may update this policy from time to time. The date at the top of this page shows when it was last revised. Continued use of the website after changes constitutes acceptance of the updated policy.